Got questions? SEE BELOW.
Frequently asked questions
Who is Tech Hourly?
Tech Hourly is a Birmingham, AL based company with 475+ Full-Time Professionally Trained Technicians with 19 offices in 6 States.
How soon can I schedule a technician?
You can schedule your appointment 48-Hours from whatever time you are trying to book.
Does Tech Hourly peform work for homes and businesses?
The answer is YES! We can help you with Tech installation for both your home or your business.
How do I know when the technician will arrive?
All appointments have 2-Hour Arrival Windows so for example: if you book an appointment for 10:00am that means the technician should arrive between 10:00am-12:00am. The technician typically calls prior to arrival but may not if they are already near your address from their previous appointment.
Once I have an appointment, how can I contact Tech Hourly?
You can email us at salessupport@techhourly.com, use the chat box in the bottom right side of our website or call us at 1-833-Hourly1.
Do I need to let the technician into my home or business?
Yes, someone 18 or over needs to be at the location to let the technician in and then to pay the technican via credit or debit card at the end of the service.
What does it cost?
Our fee is based on the time we are there plus any materials you decided to buy, if you decide to buy any. Our labor rate is $59 for each 30-Minutes we are on-site. We have a 1-Hour minimum on any appointment, so the minimum you will pay is $118.00. If you decide to purchase products those products will be charged at whatever their current price is.
How do I pay?
We accept debit or credit cards and you pay the techncian at the end of the visit before they leave.
How do I reschedule?
When you orginally schedule you will receive a confirmation email. In that email there is a link to reschedule. You can reschedule up to 24-Hours prior to your appointment.